Privacy Policy
JunkGuys ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit junkguys.com or use our services.
Information We Collect
- Contact information you provide when you request a quote or service (name, phone number, email address, service address, and details about the items to be removed).
- Mobile phone numbers and SMS opt-in information when you choose to text us or receive text updates.
- Basic website usage data (cookies, page views, and analytics).
How We Use Your Information
- To respond to quote requests, schedule jobs, and provide service.
- To send service-related text messages and emails (quotes, appointment reminders, "on the way" notices, and follow-ups).
- To process payments and maintain records.
- To improve our website and services and to comply with legal obligations.
SMS / Text Messaging & Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors who help us deliver service may occur, but text-messaging originator opt-in data and consent are never shared with any third party.
You can opt out of text messages at any time by replying STOP. Reply HELP for help. Message and data rates may apply, and message frequency varies based on your interaction with us.
How We Share Information
We share information only as needed to operate our business — for example, with payment processors, scheduling and CRM software (such as Jobber), and as required by law. We do not sell your personal information.
Cookies & Analytics
We may use cookies and standard analytics tools to understand how visitors use the site. You can disable cookies in your browser settings.
Your Choices
You can opt out of marketing emails using the unsubscribe link, opt out of texts by replying STOP, or contact us to request access, correction, or deletion of your personal information.
Children's Privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.
Contact Us
Questions about this Privacy Policy? Reach out:
📧 junkguyscharlotte@gmail.com
📞 (336) 396-6901